Wichita apartment complex promises to give tenants $20 off for 5-star review, is it legal?
A Wichita apartment complex told its tenants they could get $20 off their rent if they leave a five-star review. Attorney Dan Monnat weighs in on whether this crosses the line saying, “Is an influenced… or incentivized… or paid-for… or bribed-for online review in a consumer transaction a fair review? … If it’s a biased, exaggerated, or untrue review, then it may qualify as a deceptive practice…”